Workplace Experience Officer | Wellington CBD

Workplace Experience Officer | Wellington CBD Be the face of the workplace. Create exceptional experiences. Thrive in a dynamic corporate environment. Premium corporate environment – work at the heart of a professional and fast-paced workplace in Wellington CBD. Varied and people-focused role – combine reception, events, facilities coordination, catering support, and workplace experience delivery. Make a real impact – be the first point of contact and help create memorable experiences for staff, clients, and visitors. As a Workplace Experience Officer , you will play a pivotal role in delivering an outstanding workplace experience across a premium corporate environment. Acting as the first point of contact for visitors, clients, and employees, you will coordinate meetings, events, workplace services, facilities support, catering requirements, and day‑to‑day office operations while ensuring exceptional service standards are maintained. This is a Permanent position with guaranteed 30 hours per week. Deliver exceptional front‑of‑house, visitor, and workplace experience services for clients, staff, and guests. Coordinate meeting rooms, events, catering, audiovisual requirements, and workplace bookings. Build strong relationships with clients, suppliers, contractors, and internal stakeholders. Support facilities management, maintenance coordination, compliance reporting, and workplace administration. Monitor service delivery standards, manage customer feedback, and continuously improve workplace operations. Experience in hospitality, workplace experience, reception, customer service, facilities, or corporate support environments. A confident and professional communicator with outstanding interpersonal skills. Highly organised with strong administration, planning, and time management capabilities. Solutions‑focused with the ability to manage multiple priorities in a fast‑paced environment. Passionate about delivering exceptional customer service and creating positive workplace experiences. Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth. Formal Career Paths: We offer formal career paths to help you achieve your professional goals. Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses. Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well‑being of employees and customers. Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more. Site‑Specific Benefits: Depending on the site, tailored perks such as free uniforms, on‑site parking, subsidised accommodation, and access to amenities like gyms and pools are available. Please visit our Benefits page for a comprehensive list of our benefits. We are New Zealand's leading and largest food and support services provider across multiple industries. Our sub‑brands , Eurest, Chartwells, Restaurant Associates,Medirest, ESSand Rapportmanage these industry sectors. We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT . Our people areawesome,they breathe life into our brands and makegreat thingshappen! Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments. We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive andequitableenvironment for all. Successful candidates will be able to pass pre‑employment checks satisfactorily. Applicants for this position should have NZ residency or a valid NZ work visa. Creating meaningful and lasting connections with every experience. #J-18808-Ljbffr