Job Description
Intellihub is seeking a Service Performance & Improvement Lead to cover a parental leave period of up to 12 months. You will embed quality standards across operations, lead continuous improvement, and partner with internal teams to deliver reliable, customer-centric outcomes at scale. You will analyse performance data, manage SOPs, facilitate root-cause analysis and coach leaders to uplift capability. A collaborative, stakeholder-focused professional who can drive change will thrive here. #J-18808-Ljbffr
