Posted 08 August, 2026
Senior Contact Centre Coach & 2IC Leader
MoleMap NZ Ltd.
Auckland, AUK, NZ
Full Time
Reference: e380f7a587dc01d4
Job Description
MoleMap NZ Ltd. Auckland is seeking a capable leader for the contact centre who can coach and mentor a team, manage real-time queues and rosters, and liaise with the marketing team to optimise campaigns and customer interactions. The role involves providing 2IC leadership in the absence of the Contact Centre Manager, driving performance through regular coaching and data‑driven improvements. This is a full‑time position based in Auckland. #J-18808-Ljbffr