People Leader - Technology Operations and Infrastructure | Kaiārahi Tāngata

\n Te tīma | The team\n

Parliament IT provides the digital services, platforms and technology support that help Parliament operate effectively. We work in a unique environment where reliable, secure and customer-centred technology directly supports Members of Parliament, parliamentary agencies, our people and the public.

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The team is focused on making it easy to work digitally without compromising security, building sustainable services that anticipate future needs, and organising our people, products and services around those we serve.

Mō te tūnga | About the role\n

As People Leader, you will be the dedicated people leader for Technology Operations & Infrastructure, supporting the performance, wellbeing and development of technical specialists across the team. Acting as a key partner to the Manager, Technology Operations & Infrastructure, you'll help ensure the right people, skills and capability are in place to support Parliament's technology services today and into the future.

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This role focuses on people leadership rather than technical delivery. You'll lead performance and development conversations, workforce planning, recruitment, remuneration reviews and team engagement initiatives, while working closely with service managers, technical specialists and senior leaders to build a high-performing and customer-focused culture.

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You’ll play an important role in developing capability across the team, supporting career growth, identifying learning opportunities, and helping create an environment where people can do their best work. You’ll also contribute to resource planning and work alongside leaders across Parliament IT to ensure teams have the capacity and skills needed to deliver great outcomes.

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This is an opportunity to be a true people leader, influencing culture, developing talent and helping shape the future of one of Parliament's most important technology functions. For the right person, there is scope to grow and expand the role over time.

Tō kete | What you will bring to the role\n

We're looking for an experienced people leader who is passionate about helping individuals and teams succeed.

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You’ll bring proven experience leading and developing people, with strong coaching skills and the confidence to balance empathy, support and accountability. You will understand what it takes to build high-performing teams, foster positive team cultures and support people through growth, change and development.

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Success in this role will come from your emotional intelligence, excellent communication skills and ability to build trusted relationships across a diverse stakeholder group. You’ll be comfortable navigating complexity, influencing outcomes and working independently while supporting leaders and teams to achieve shared goals.

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To be successful you’ll demonstrate:

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• Proven experience leading and developing teams
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• Strong coaching, mentoring and people development skills
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• Experience managing performance and supporting career growth
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• Strong planning skills, including workforce and capacity planning
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• Exceptional written and verbal communication skills
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• The ability to influence, advocate and build strong relationships
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• Strong judgement, problem-solving skills and resilience
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• The ability to work independently and navigate ambiguity
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• A customer-focused mindset and commitment to achieving positive outcomes
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• An interest in technology environments and the ability to understand technical concepts and language
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Experience working with technology teams, outsourced service providers or large vendors would be advantageous, but deep technical expertise isn't required.

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Please note: To be considered for this position you must be a New Zealand Citizen or Permanent Resident and able to obtain and maintain a NZ Government National Security clearance at CONFIDENTIAL level.Click hereto check your eligibility.

Ka riro i a koe | What you'll gain\n

This is an opportunity to make a genuine impact through people leadership.

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You’ll join a collaborative leadership team and work alongside highly skilled technology professionals responsible for delivering and supporting services across Parliament. You’ll have the opportunity to influence culture, shape capability, support career development and help create an environment where people can thrive.

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No two days will be the same. You’ll work across a broad range of people leadership activities, partner with leaders across Parliament IT, and contribute to initiatives that strengthen capability and improve ways of working.

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If you're passionate about developing people, fostering positive team cultures and helping others achieve their potential, you’ll find this role both rewarding and meaningful.

Ngā āhuatanga kei a mātou | What's in it for you?\n

We offer a range of benefits including access to an on-site gym and pool, learning and development opportunities and flexible working arrangements. Our ever-changing environment allows us to be part of the action at Parliament including attending question time, select committees and other key events. We offer a thorough induction, ongoing development, and excellent working conditions.

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Please note: The salary range for this position is $116,979 - $129,155 per annum, with the potential for the salary to exceed this range based on skills and experience.

Mō mātou | About us\n

Parliamentary Service supports New Zealand's democracy by providing excellent services to Members of Parliament, parliamentary agencies, our stakeholders and the public. Our support services include IT, security, research and information services, finance, HR, travel, catering, and looking after the buildings and grounds of the parliamentary precincts.

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We work closely with the Office of the Clerk of the House of Representatives, which provides specialist advice on procedure and parliamentary law and secretariat services to the House and its committees.

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Our values are Integrity, Manaakitanga, Accountability, Whanaungatanga and Empowerment. These values support our vision to have the best people supporting the best parliament in the world.

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The Parliamentary Service appoints on merit and is committed to diversity and inclusion and good employer principles. We welcome applicants from all walks of life and value the experience that your point of difference brings.

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