Job Description
Ministry of Social Development in Hamilton is seeking a frontline CSR contact centre adviser to provide inbound phone support to clients from diverse backgrounds. You will guide clients through our services with clear information and empathy, helping them access the right support and navigate complex situations. The role includes a structured training programme on MSD products, ongoing coaching, and a rostered shift pattern totaling 37 hours 55 minutes per week across weekdays and weekends. #J-18808-Ljbffr
