Senior Consultant - Engineering

Department: Consulting | Technology | Engineering Company Description Join us. But be you. At Deloitte,you’lldo more than just join something,you’lladd something.You’vefound a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make? You will join the Engineering Team inAuckland. As cloud, AI, and digital customer engagement technologies continue to evolve, Deloitte's Engineering team is helping organisations transform how they connect with customers and employees. We design, build, and optimise modern customer experience platforms, intelligent contact centre solutions, and cloud-native integrations that deliver measurable business outcomes. We'relooking for a Senior Consultant with deep, hands-on experience across Java, MuleSoft, AWS, and Amazon Connect to join our growingAucklandEngineering team.You'llbring proven consulting experience designing and developing enterprise integration solutions, backed by strong, demonstrableexpertisewith Java, MuleSoft, AWS, and Amazon Connect.You'llhave delivered across financial services, consumer, and public sector clients, andyou'llbe comfortable working directly with client stakeholders to shape and deliver integration architecture. Experience gained within a Big-4 consulting firm or an equivalent large-scale professional services environment would be an advantage, as would relevant MuleSoft and AWS certifications and prior experience delivering in a New Zealand or Australian context. Job Description Design, implement, and support customer engagement solutions usingAmazon Connectand the broader AWS ecosystem. Help clients modernise their contact centre capabilities through automation, AI, conversational experiences, and cloud-native architecture. Work closely with clients, architects, and delivery teams to understand business requirements and translate them into scalable technical solutions. Lead the deployment and optimisation of Amazon Connect capabilities including contact flows, integrations, outbound campaigns, virtual assistants, and knowledge management solutions. Contribute to the adoption of emerging AI capabilities, includingAmazon Q in Connect, generative AI, intelligent knowledge bases, and agent-assist technologies. Design and implement integrations between cloud platforms, enterprise applications, APIs, and third-party systems. Apply Infrastructure-as-Code, DevOps, and CI/CD practices to improve delivery quality and operational efficiency. Provide technical leadership through solution reviews, mentoring, troubleshooting, and best-practice guidance. Support the ongoing enhancement, monitoring, and optimisation of deployed solutions to ensure security, reliability, and business value. Qualifications What We're Looking For Up to 5 years’experience in a professional servicestechnology environmentsuch as Deloitte or big-4. Strong hands-on experience delivering solutions withAmazon Connectand AWS services. Experience working withAmazon Q in Connect, conversational AI, knowledge management platforms, chatbots, or intelligent automation solutionswould be highly valued. Expertisedesigning and implementing APIs, integrations, and distributed applications using modern cloud technologies. Experience with Infrastructure-as-Code, CI/CD pipelines, and DevOps delivery practices. Strong understanding of AWS services such as Lambda,EventBridge, S3, IAM, CloudWatch, and related cloud-native capabilities. Excellent stakeholder management and communication skills with the ability to engage confidently with technical and business audiences. Demonstrated ability to lead technical workstreams, mentor team members, and contribute to successful project delivery. A growth mindset, strong problem-solving capability, and a passion for delivering practical business outcomes through technology. AWS certifications and relevant cloud, AI, or integration certifications are highly regarded. Additional Information So, who is Deloitte in Aotearoa? We are driven to create an impact that matters at every opportunity.Supported by a strongleadership team andmember firms from over 150 countries acrossthe globe, Deloitte New Zealand is in the business of solving complex problems. Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financialadvisory, risk advisory, tax, and technology services. Deloitte in Aotearoa recognises the uniqueness of our countryidentifiedin our founding document,TeTiriti o Waitangi.We uphold our responsibility(s) to the founding document and acknowledge Māori as theTangataWhenua/Indigenous people. Our workplace and culture We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living thesevalues, including‘taking care of each other’and‘fostering inclusion’,is essential toensuring everyone feels included at work andable to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. Deloitte New Zealand rewards We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond theirremuneration. We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance,wellbeingand the importance of personal connection, this is the Deloitte experience. We offer Flexible work arrangements – work in a way that suits you,usand our clients best Subsidised professional qualifications and paid professional memberships Subsidised health insurance Income protection insurance 22 days annual leave Social events, social sports teams, and monthly firm drinks A focus on wellness and well-being A focus on the environment and sustainability Does this sound like the sort of role and organisation for you? We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match. #J-18808-Ljbffr