Posted 09 August, 2026
Lead, 24/7 Customer Support Team
Tait Communications
Christchurch, CAN, NZ
Full Time
Reference: 727a8dfdda085522
Job Description
Tait Communications in Christchurch, New Zealand, is seeking an experienced Customer Support Team Leader to guide a shift-based team in the Service Management Centre. You will lead, coach, and support Customer Support Analysts, ensuring high-quality service delivery, incident management, and strong customer outcomes in a 24x7 environment. Working with other Shift Team Leaders and the SMC Manager, you will maintain service continuity, performance standards, and a high-performing culture, manage #J-18808-Ljbffr