Job Description
WSP is seeking an IT Service Desk Manager to lead the APAC service desk across Australia, New Zealand and Asia. You will oversee a third-party provider, drive performance and continuous improvement, and align IT support with business goals from Auckland, Wellington, Christchurch or Manila. You will apply ITIL practices, manage SLAs and metrics, and collaborate with global teams to deliver exceptional end-user support. Strong leadership and stakeholder management are essential. #J-18808-Ljbffr
