Job Description
Graham Consulting is seeking a Customer Service Team Leader in Christchurch to lead a high-performing team and drive exceptional B2C service. You’ll own day-to-day performance, coach staff, and ensure timely, accurate customer interactions across retail and trade channels. The role centers on owning KPIs, coaching peers, and continuously improving processes while supporting cross-functional collaboration with sales, production, and warehouse to deliver a seamless customer experience. #J-18808-Ljbffr
