Customer Specialist - Whanganui

At ASB, we're all about helping our customers get \"One Step Ahead\". We achieve this by putting our customers at the heart of everything we do and creating meaningful experiences that make a real difference. We're looking for a passionate and customer-focused Customer Specialist to join our team in Whanganui. As a Customer Specialist, you'll be the face of ASB for many of our customers, helping them with their everyday banking needs while delivering exceptional service and personalised solutions. From opening accounts and assisting with transactions to educating customers on digital banking and connecting them with the right specialists, you'll play an important role in helping our customers achieve their goals. Our Whanganui branch is a Monday to Friday location, offering a great opportunity to build lasting customer relationships while enjoying a consistent weekday roster. You'll be someone who: Loves helping people and making their day better Has experience in customer service, retail, hospitality, sales or a similar people-focused environment Is confident communicating with a diverse range of customers Enjoys solving problems and finding practical solutions Has strong attention to detail and organisational skills Thrives in a team environment and enjoys learning new skills Is comfortable embracing technology and supporting customers to use digital banking tools Banking experience is helpful but not essential. We'll provide the training and support you need to succeed. Te mahi ki ASB | Working for ASB Joining ASB means becoming part of a team that's passionate about helping New Zealanders thrive. You'll have access to: Competitive salary and banking benefits Health, life and income protection insurance options Exclusive staff banking offers and discounts Learning, development and career progression opportunities Enhanced parental and volunteer leave provisions A supportive and inclusive culture where everyone belongs Our Values Our values are at the heart of everything we do: Care - We put people first and do the right thing. Courage - We challenge ourselves to grow and make a difference. Curiosity - We seek new perspectives and continuously learn. If you're looking for a role where you can make a genuine impact while building a rewarding career with one of New Zealand's leading banks, we'd love to hear from you. To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team. #J-18808-Ljbffr