Posted 10 August, 2026
Senior Leader, Customer Care & Operations (NZ & AU)
Graham Consulting
Christchurch, CAN, NZ
Full Time
Reference: f7d7ba48f5fcbec6
Job Description
Graham Consulting seeks a Customer Care & Operations Manager to lead three Team Leaders and a 30-person customer-facing function across New Zealand and Australia. This senior role focuses on leadership development, accountability and operational performance, using data to improve outcomes and influence senior stakeholders to deliver an outstanding customer experience. You’ll shape culture, coach leaders and drive continuous improvement in a fast-paced environment. #J-18808-Ljbffr