Lending Operations Representative

Enjoy access to financial support and wellbeing days Excellent benefits such as staff banking rates and discounts on everyday essentials Based in Christchurch, Lower Hutt or Hastings with hybrid work arrangements Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This isus. Where making an impact matters. Join our LendingOperations team and play an integral role in making our customers home loandreams come true! You will support our retail customers with home loandocumentation working closely with our branch and partnership networks to makeKiwi better off. In this role youwill: Processmaintenance requests for existing home loans. Organisedocumentation for lump sum payments, payment frequency changes, non-creditrestructures, re-fixing of home loans. Repayand close home loans. Completepeer review checks and quality assurance of all documentation Monitorand process requeststhat are submitted to the Maintenance Inbox. Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us.Where your expertise matters. At Kiwibank, we will help you build on your strengths anddevelop new skills, but in the meantime, we would love to hear from you if youhave some of the following skills and experience: Prior experience in banking operations, contact centre or branch environment is preferable. Excellent written and verbal communication. Strong attention to detail with a great level of accuracy. Tech savvy, with the ability to learn and use different systems. You do not need to tick every box here to be considered!Above all we are looking for someone who embodies Kiwibank’s purpose andvalues, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive workenvironment. Ko tātou tēnei - Hei hāpai ake i a koe | This is us.Where you matter. Making a difference for all Kiwi starts with making adifference for our people. Flexibility, growth, challenging and rewarding work- this is Kiwibank. A place where you can belong and thrive – we are asambitious as we are caring. We have big ideas and big plans. For you, forKiwibank and for all Kiwi. #J-18808-Ljbffr