Product Manager

This is an end-to-end product management role for someone who's just as credible sitting across from a customer as they are steering a backlog. You'll own two of the four products on the platform — spending real time in front of users, working conflicting feedback into a clear picture of what actually needs solving, and using that to drive the roadmap all the way through to release. Not a documentation role. Not a coordination role. Real ownership, from signal to shipped outcome. What You'll Own Time with users — talking directly to end users and key stakeholders, running focus groups, and observing how the product actually gets used day to day Making sense of the noise — pulling signal out of sales conversations, support tickets, feature requests and product analytics, and turning it into a defensible view of what's worth building Steering the roadmap — the majority of your time goes into prioritisation and direction: owning your product line roadmap, backlog, epics, user stories and acceptance criteria end to end Delivery — working through two-week sprints with Engineering and the Delivery Lead, and personally accepting or rejecting completed work against your own standard Design outcomes — briefing the shared design team and staying accountable for the quality of what ships Outcomes, not just output — defining what success looks like before you build, and reporting honestly on whether it actually worked once released What we're looking for 3-7 years as a Product Manager / Product Owner who has moved beyond pure backlog management into genuine end-to-end ownership Real evidence on both sides of the discipline — you've personally run user research and personally owned a backlog through to delivery Can sit with an end user and extract useful insight without leading the conversation Writes requirements clean enough that engineers don't need to rewrite them, and isn't afraid to reject work that doesn't meet the bar Already using AI tools day-to-day across research synthesis, documentation, analysis and product thinking — not planning to someday A strong instinct for simplicity: the end user often doesn't have time to learn a complex system, so the product needs to work for them, not power users Treats user data privacy as a design constraint from the start, not something compliance cleans up afterwards Nice to have: SaaS product background Product analytics experience Experience briefing a shared design team Please note that only candidates who have the legal right to work in New Zealand will be considered for this role. If a client is open to sponsoring an international candidate, we will specify this separately. #J-18808-Ljbffr