Assurance Manager

\n

At ASB, we're committed to doing the right thing for our customers, people, and communities. Behind every customer experience is a strong framework of processes, controls, and compliance standards that help keep our business running safely and effectively.

\n

We're looking for an Assurance Manager to join our team and play a key role in providing independent assurance across our operations. If you're naturally curious, enjoy reviewing processes, identifying risks and opportunities for improvement, and building strong relationships with stakeholders, we'd love to hear from you.

Mō te Tūranga | About the role\n

As an Assurance Manager, you'll help ensure our processes, controls, and ways of working are operating as intended. You'll conduct independent reviews and assurance activities, assessing whether teams are following policies, procedures, regulatory requirements, and internal standards.

\n

Working closely with a wide range of stakeholders, you'll provide valuable insights and feedback, identify areas of risk, and support the continuous improvement of operational practices across the business.

\n

This role combines assurance, risk management, stakeholder engagement, and process improvement. It's an opportunity to make a genuine impact by helping strengthen our control environment and improving the way we operate.

\n

Key responsibilities include:

\n

\n
• Conducting assurance reviews across business processes, controls, and operational activities.
\n
• Assessing adherence to policies, procedures, and standard operating practices.
\n
• Identifying risks, control weaknesses, trends, and opportunities for improvement.
\n
• Providing clear, constructive feedback and recommendations to stakeholders.
\n
• Supporting business teams to strengthen compliance and risk management practices.
\n
• Monitoring outcomes and following up on agreed actions and improvements.
\n
• Building effective relationships across the business to drive positive change.
\n

\n

We're looking for someone who combines strong analytical thinking with excellent stakeholder engagement skills.

\n

You bring:

\n

\n
• Experience in risk, compliance, assurance, audit, governance, operational excellence, or a related discipline.
\n
• A understanding of risk management and control environments.
\n
• Excellent communication and stakeholder management skills, with the ability to influence and provide constructive feedback.
\n
• Exceptional attention to detail and a natural curiosity to investigate and understand how things work.
\n
• Experience reviewing processes to ensure compliance with policies, procedures, and operational standards.
\n
• Strong analytical and problem-solving skills, with the confidence to challenge where appropriate.
\n
• The ability to manage multiple priorities while maintaining high levels of accuracy and quality.
\n

\n

It would be advantageous if you also have:

\n

\n
• Experience within Payments Operations or broader banking operations.
\n
• Knowledge of continuous improvement, operational risk, or control testing methodologies.
\n

\n

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.

He aha tā mātou | What can we offerGet the work-life equation right.\n

We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What's important to you is important to us.\n

We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day.\n

Whether you're into scrapbooking, spontaneous karaoke sessions, or just spending time with whānau, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose.

The whole "one step ahead" thing applies to you, too.\n

With learning opportunities, mentorship and career pathways, ASB is a place where you can grow and take the next step in your career.

\n