Booking Administrator | Christchurch Hospital

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• Permanent part time - 32 hours per week,business hours Monday to Wednesday and Friday
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Health NewZealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti oWaitangi and is dedicated to serving all New Zealanders. Through integrationand collaboration, we’re building a health system underpinned by partnership,equity, sustainability, whānau-centred care, and excellence.

We are lookingfor a motivatedand highlyorganisedBooking Administrator to joinour GynaecologyOutpatientsteam atChristchurch Women’s Hospital. This is abusy, high-volumeservice whereno two daysare the same, making it anidealopportunity forsomeone who thrivesin a fast-paced environmentandenjoys avaried role.

You’ll bring exceptionalorganisational skills,the ability to juggle competing priorities, and a genuinecommitment toprovidingoutstanding customer service. Asa valued memberofthe team, you’ll play animportant role insupporting cliniciansandpatients, helping toensure the deliveryof timely, efficient,and patient-centredcare. If you enjoymaking ameaningfulcontribution while workingas part ofa supportiveanddedicatedteam, we'd loveto hear fromyou.

As part ofthe Administration and Clerical Pay Equity Claim settlement this role hasbeenmapped to National Band 5/Profile 5B

For furtherinformation about the administration and clerical pay equity settlement pleasefollowthe link below:

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• Deliver exceptional customer service topatients, clinicians, and others accessing our services
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• Always maintain confidentiality and privacy.
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• Performfront of house duties with excellent customer service skills.
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• Ensure accurate and timely data entry andbooking.
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• Follow MoH and Waitaha Canterbury ElectiveServices guidelines
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• Communicate booking details clearly withpatients.
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• Ensure waitlists are managed so that the correctpatients are offered available appointments
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• Ensure all clinics are fully utilised
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• Exhibit professional and proactivecommunication.
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• Maintain a collaborative and supportive environment to ensure a high functioning service.
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• Fast and accurate data entry of patient demographicdetails and clinical information
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• Able to process high volumes of referral andbooking information in a timely manner
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• High attention to detail to ensure minimal errorsoccur
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• Abilityto manage and coordinate a range of different inputs to achieve the agreedoutputs
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• Technicallysavvy – experience with data systems and quick at picking up newapplications/systems
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• Excellentorganisational, time management and problem-solving skills
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• Abilityto achieve high levels of accuracy
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• Abilityto meet deadlines and work unsupervised
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• A teamplayer
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• Be ableto demonstrate ability to keep information confidential
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• Intermediateto advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel
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• Excellentkeyboard skills
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• Highlevel of written and verbal communication skills
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• Demonstratedperceptiveness and a proactive approach in an administrator role.
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• Broadadministrative experience in a health-related field
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• Awarenessof people of differing cultural backgrounds.
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• Knowledgeof medical terminology
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• Familiaritywith the public hospital system (including the patient management system).
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Health NewZealand | Te Whatu Ora is ‘the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. TheEquity Work Programme at Health NZ focuses on helping everyone in the healthsystem think about equity when they do their work. It also promotes thecultural change needed for the whole system to reach equity in health outcomes.

Our peopleare at the heart of everything we do. Health New Zealand are committed to beinggood employers and honouring our equal employment opportunity obligations.

Ourcommitment to equity, diversity and inclusion

We want tosee the real you in your application and welcome the real you on board if youcome and work with us. Skills are gained across many areas of our life, notjust in formal employment. If you can demonstrate the skills listed in the ad,but the experience was gained through whānau life, community or mahi aroha(volunteering) we encourage you to apply and share your story with us in yourcover letter.

Weparticularly welcome applications from our diverse Māori, Pacific, disabled,and rainbow communities.