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Posted 13 August, 2026

Online Customer Success & Fulfilment Specialist

JB Hi-Fi & The Good Guys
Auckland, AUK, NZ Full Time
Reference: 47de8bc0e94cdfac

Job Description

JB Hi-Fi & The Good Guys is hiring for an Online Customer Service & Fulfilment Team Member who will deliver a positive online customer experience and resolve issues promptly. You will handle inquiries via phone and email, manage orders, and support store teams to ensure accurate, timely resolution across the order lifecycle, with hybrid working options for eligible roles. Key responsibilities include responding to inquiries, tracking and resolving queries, processing orders, and assisting with #J-18808-Ljbffr

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