Supervisor Food and Beverage, BurgerFuel, Auckland Airport

The opportunity

Delaware North New Zealand is hiring a Food and Beverage Supervisor to join our team at the new BurgerFuel opening at Auckland Airport. As Food and Beverage Supervisor, you'll work closely with venue leadership to inspire a high-performing team, maintain operational standards, and contribute to the success of one of New Zealand's most recognised hospitality brands.

This is an exciting opportunity to help lead a brand-new venue from day one, supporting the daily operations, developing team capability, and delivering exceptional guest experiences in a dynamic airport environment. If you're a hands-on hospitality leader with a passion for customer service, team development, and operational excellence, this is your opportunity to grow your career with a global hospitality leader.

What we offer

• Free staff car parking
• Enjoy exclusive discounts on food and drinks across our outlets
• Airport ASIC pass, if your role requires access beyond security checkpoints
• Reward and Recognition program
• Training and development opportunities
• Career pathways across our global network of resorts, airports and stadiums

What you will do?

• Lead, motivate and develop team members across front and back of house
• Oversee daily operations, ensuring excellence in food quality, service, cleanliness, and safety
• Take charge of the venue during shifts, making decisions, and resolving issues confidently
• Coach team members and hold them accountable to performance, service, and operational standards
• Manage labour, COGS, productivity, and key performance targets
• Oversee inventory, ordering, stock control, and waste management
• Deliver exceptional guest experiences and effectively manage feedback and service recovery
• Ensure compliance with food safety, health and safety, and company standards
• Support recruitment, onboarding, training, and ongoing team development
• Drive sales through operational excellence, promotions, and upselling initiatives

More about you

• Leadership experience in a QSR, fast food, or high-volume hospitality environment
• Experience in burger or similar quick-service operations, highly regarded
• Strong understanding of front and back-of-house operations
• Proven ability to coach, develop and lead high-performing teams
• Experience managing labour, productivity, and operational performance
• Guest-focused with a passion for delivering exceptional service
• Strong communication, organisational, and problem-solving skills
• Food Safety Certificate
• LCQ and Duty Manager Certificate advantageous
• Availability to work afternoon/evening shift, Wednesday to Sunday, non-negotiable

The application period will close on 13/09/2026, unless a successful qualified candidate is identified sooner.

Who we are

Auckland Airport is a vibrant hub connecting New Zealand to the world, offering travellers a wide range of dining options to suit every taste and schedule. From quick-service cafes for a coffee on the go, to bars and full-service restaurants for a relaxed meal, the airport provides convenient choices from breakfast to dinner. Among our popular food and beverage outlets are Oma Artisan Bakery, Orleans Chicken & Waffles, and Best Ugly Bagels, each providing unique experiences for travellers on the go.