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Posted 14 August, 2026

Claims Capability Leader - Training, Coaching & Performance

AIA Hong Kong and Macau
Auckland, AUK, NZ Full Time
Reference: 049909dfa5a9474c

Job Description

AIA invites applications for the Capability Delivery Specialist - Claims to strengthen technical excellence across the Claims function. Working with the Head of Claims and stakeholders, you will design and deliver capability frameworks, learning pathways, and performance uplift initiatives to improve customer outcomes. You will combine claims expertise, coaching, and data insights to influence leadership and drive continuous improvement, with focus on learning culture and operational excellence. #J-18808-Ljbffr

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