Posted 14 August, 2026
Senior Claims Case Manager - Impactful, Empathetic
AIA Hong Kong and Macau
Auckland, AUK, NZ
Full Time
Reference: 02d0273ac1a1acc9
Job Description
AIA Hong Kong and Macau is seeking a Senior Case Manager in Auckland to help customers navigate challenging moments with empathy and expertise. You will manage a portfolio of complex claims within AIA's Claims team, balancing customer outcomes with risk management and sound decision making. You will build trusted relationships with customers, medical professionals, and other stakeholders, crafting personalised case management and rehabilitation plans to support positive outcomes and progress #J-18808-Ljbffr