Posted 14 August, 2026
Watch Officer
New Zealand Government
Wellington, WGN, NZ
Full Time
Reference: 837b631092fa73dd
Job Description
Job title: Watch Officer Type: Permanent (Shift Work) Location: Wellington Only Applications close: 8pm Sunday 23rd August Ko wai mātou | About us The National Emergency Management Agency (NEMA) provides national leadership to New Zealand's distributed emergency management system. NEMA's primary focus is on the performance and capability of the emergency management system as a whole, across all hazards and all risks and the 4 Rs of risk reduction, readiness, response and recovery. NEMA values diversity and inclusion. We want our workforce to reflect the diversity of our communities. We value and respect the contributions of our people with diverse backgrounds, experiences, skills and perspectives. We support flexible ways of working that bring out the best in you. NEMA recognises the continuing partnership Te Tiriti o Waitangi between Māori and the Crown. We are committed to doing our part to deliver on the Crown's commitments to Māori under Te Tiriti. We strive to actively build Te Ao Māori perspectives and capability into our day to day work, values and practices. Mō tēnei tūranga mahi | About this role The MAR Team sits within the National Operations group which leads NEMA's operational capability. The MAR Team operates as NEMA's eyes and ears, providing day-to-day situational awareness, early warning of emerging risks, and critical decision making during the early stages of a hazard event. In this role you will be working as part of a team scanning for emerging events and working with emergency management sector partners to produce a range of intelligence products and situation reports for the NEMA executive, the government, and wider public service. You will also inform the public of emerging risks and activities through our social media channels. In the event of a significant emergency, you will be issuing timely advisories and warnings using technologies such as the National Warning System and the Emergency Mobile Alert application. For major events, you will initiate the standing up of the NEMA National Coordination Centre and provide initial situational awareness as part of the NCC Intelligence Function. Because of the unpredictability of hazard events, you will need to be able to move from steady state, business-as-usual activities to high-tempo emergency response, applying a methodical approach and exercising sound judgement. You will be given full training in our processes. A requirement of this role is that you will be available to work on a 24/7 rotating roster which will include day, night and weekend shifts. Ko wai koe | About you Ability to work in a challenging and time-critical environment requiring high levels of attention to detail Experience operating in a systems-based environment utilising standard operating procedures Experience communicating with diverse audiences and presenting to senior decision makers Knowledge of emergency management processes and planning Experience working in a 24/7 operational environment Experience using common social media platforms Experience in an investigative or intelligence environment Practical application of the Intelligence Cycle and the preparation of intelligence products Experience using geospatial information systems Knowledge of the machinery of local and national government Key attributes required: Ability to think strategically with strong initiative and problem-solving abilities Flexibility of approach/thinking, ability to adapt to constantly changing circumstances An ability to deliver high quality work under pressure Highest standards of professionalism and integrity Reliability and resilience Easy going personality and ability to work well in a tight knit team Ta matou e tuku | What we offer The indicative base salary range for these roles is $80,341- $84,804 depending on experience. Departmental Leave Wellbeing allowances Vision allowances Security Requirements Due to the security requirements of this role, applicants must be a New Zealand citizen or New Zealand Permanent Resident. Preferred applicants will undergo Ministry of Justice background checks, psychometric and/or practical testing and must provide recent referees. #J-18808-Ljbffr