Personal Banking Consultant - Hornby Advice Centre

Personal Banking Consultant - Hornby Advice Centre Full Time, Permanent | Monday to Friday At ASB, we're all about helping our customers get "One Step Ahead" by providing them with the tools, guidance and support they need to achieve their goals. We're looking for a motivated and customer-focused Personal Banking Consultant to join our team in Hornby Advice Centre. Whether you're an experienced banking professional or someone ready to take the next step in their career, this is an exciting opportunity to build trusted customer relationships and make a real difference in people's financial journeys. As a Personal Banking Consultant, you'll work closely with customers to understand their needs and provide tailored banking solutions that help them achieve their goals. From supporting customers through their home ownership journey to identifying opportunities across lending, KiwiSaver and everyday banking needs, no two days are the same. You'll be part of a collaborative Advice Centre team that is passionate about delivering exceptional customer outcomes while bringing ASB's values of Care, Courage and Curiosity to life every day. We're interested in hearing from people who: Have experience in customer-facing roles, ideally within banking, financial services, retail, hospitality or another service-focused environment Enjoy building relationships and having meaningful conversations with customers Are confident identifying customer needs and recommending appropriate solutions Have an interest in personal lending, home ownership and helping customers achieve their financial aspirations Are digitally savvy and comfortable adapting to new technologies and ways of working Bring strong time management, organisation and problem-solving skills Thrive in a team environment and contribute positively to team success And most importantly........brings a positive attitude, enjoys building team culture, and isn't afraid to have a bit of fun while delivering great results For internal applicants, this could be an excellent next step if you're looking to broaden your banking knowledge, strengthen your customer advisory skills, and progress your career within ASB. Why Hornby? Hornby is a busy and well-connected Advice Centre where you'll have the opportunity to work with a diverse customer base and develop your expertise across a wide range of banking conversations. You'll join a supportive team environment where learning, development and collaboration are encouraged every day. Working at ASB At ASB, we're committed to helping our people grow and succeed. In return for your passion and contribution, you'll have access to: Ongoing learning and development opportunities A supportive and collaborative team culture Career pathways across ASB's extensive network Flexible and inclusive workplace practices The chance to make a genuine impact on our customers and communities To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team. #J-18808-Ljbffr