Posted 14 August, 2026
Strategic IT Service Manager: Operations & Roadmaps
New Zealand Parliament
Wellington, WGN, NZ
Full Time
Reference: b8d1b7ae595df54c
Job Description
New Zealand Parliament is seeking a Service Manager to own end-to-end operational services within Technology Operations & Infrastructure. You will manage the service roadmap, ensure reliable performance today, and deliver sustainable improvements for tomorrow. The role focuses on service quality, customer experience and operational risk across the service domain. You will collaborate with technical teams, the service desk, vendors and stakeholders to shape future service delivery. #J-18808-Ljbffr