Admin & Warranty Claims Clerk - Battery Distribution & Automotive Industry - Boksburg, JHB

Opportunity Available!!! Our reputable client within the battery distribution and automotive industry is seeking a detail-oriented and organised Admin & Warranty Claims Clerk to support their Johannesburg Technical Department. Purpose of the Job: To provide administrative support to the Technical Department by processing warranty claims, quotations, invoices, credit notes, stock administration, and customer documentation while ensuring all administrative processes are completed accurately and efficiently. Requirements: Matric Relevant tertiary qualification (advantageous) Minimum 5 years' administration experience Strong Microsoft Office skills Experience working on administrative systems Excellent customer service and communication skills Strong administrative and organisational skills Excellent time management and prioritisation skills High attention to detail and accuracy Strong problem-solving ability Ability to multitask in a fast-paced environment Well-presented and professional Reliable, hardworking and self-motivated Ability to work independently with minimal supervision Product knowledge or ability to interpret product catalogues will be advantageous Key Responsibilities: Warranty Administration Process all warranty claims and warranty credits Record and track warranty claims on products and customer accounts Process warranty value credits Submit warranty-related credit requests for approval Maintain accurate warranty documentation and filing Sales & Customer Administration Process quotations and sales orders for the Technical Department Process invoices and credit notes Liaise with customers and sales representatives regarding warranty claims and queries Maintain accurate customer records and supporting documentation Administration Scan, capture and save warranty documentation, invoices and credit notes Maintain filing systems for warranty and credit documentation Control and maintain warranty Excel spreadsheets Prepare and submit POD requests Prepare cover pages and courier PODs to Head Office Order groceries and stationery for the Technical, Sales and Administration departments Assist with general administrative duties as required Stock Administration Process technical purchase orders (POs) Process GRNs for incoming stock Coordinate monthly technical stock takes Monitor technical inventory levels Process IBTs from warehouse locations for technical assessments Receive and inspect returned goods Finance Administration Submit supplier payment requests Process casual payment requests when required Ensure all supporting documentation is accurately completed and submitted General Responsibilities Compile weekly and monthly scrap administration reports Process technical department and dispatch timesheets Maintain accurate document control and filing Ensure all administration complies with company procedures Assist management with additional administrative functions when required Please take note: If you have not been contacted within 14 days, please consider your application unsuccessful. #J-18808-Ljbffr