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Posted 14 August, 2026

Enterprise Collections & Recovery Specialist

Genesis
Auckland, AUK, NZ Full Time
Reference: de9fd99c41ac96d7

Job Description

Genesis is seeking a Collections Officer to help Enterprise customers stay on track with overdue accounts. You’ll combine clear communication with empathy to identify payment solutions and prevent arrears from escalating. Working with Account Managers and other teams, you’ll build processes, report on trends, and support better business outcomes. The role suits someone with 2+ years in collections who values timely, customer-focused resolution. #J-18808-Ljbffr

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