Accident & Health Claims Manager

Chubb New Zealand is looking for an Accident & Health Claims Manager to lead the delivery of high-quality claims services across corporate and leisure A&H portfolios.

This role provides technical, operational, and people leadership, managing complex claims, developing team capability, and driving continuous improvement across claims operations.

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• Leading the assessment and management of large and complex A&H claims within delegated authority
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• Providing technical guidance and decision support on escalated, non-routine, and sensitive claims matters
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• Leading, coaching, and developing team members to build capability and sustained high performance
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• Monitoring and improve claims performance through data, reporting, and operational insights
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• Overseeing claims operations for new A&H products, including vendor liaison and process improvement
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• Building and maintain effective working relationships across claims, underwriting, business services, and broker partners
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