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Posted 15 August, 2026

Senior Managed Services Engineer (L3) - Incident & RCA

NTT America, Inc.
Auckland, AUK, NZ Full Time
Reference: 4664acbebd7317f9

Job Description

NTT DATA in Auckland, New Zealand is seeking a seasoned Managed Services Engineer (L3) to deliver high-level client support with proactive incident management and problem resolution. The role emphasizes field engineering, vendor coordination, and cross-functional collaboration to ensure SLA adherence. You will mentor junior staff, analyse complex incidents, and drive continuous improvements across services, with on-site work to support major clients and deployments. #J-18808-Ljbffr

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