Posted 15 August, 2026
Senior Managed Services Engineer (L3) - Incident & RCA
NTT America, Inc.
Auckland, AUK, NZ
Full Time
Reference: 4664acbebd7317f9
Job Description
NTT DATA in Auckland, New Zealand is seeking a seasoned Managed Services Engineer (L3) to deliver high-level client support with proactive incident management and problem resolution. The role emphasizes field engineering, vendor coordination, and cross-functional collaboration to ensure SLA adherence. You will mentor junior staff, analyse complex incidents, and drive continuous improvements across services, with on-site work to support major clients and deployments. #J-18808-Ljbffr