Employer and Jobseeker Coordinator

Are you someone who makes things happen – not just talks about them? read on. About us: At I’m In , we are a fast-moving, purpose-driven organisation supporting people into sustainable employment. We are a “by jobseekers, for jobseekers” organisation combining lived experience, human-centred design, and modern technology to deliver highly effective employment support. Our focus is simple: helping people move from the benefit system into meaningful, sustainable work through practical, relatable, high-impact engagement. We won Impact Gold at the 2025 Wellington Gold Awards and have been a 3x Finalist at the Wellington Regional Business Excellence Awards in recognition of our work and mission. About the role: Day to day, you’ll be meeting with jobseekers, engaging with employers, and coordinating opportunities to support successful placements. A key part of the role is using government regulated systems and CRM data to accurately track engagement, progress, and outcomes – ensuring the work we do is measurable, consistent, and aligned to real impact. We operate at the cutting edge of employment innovation and are known for doing what it takes to make the right match happen. We don’t settle for close enough – we get it right, and we’ve built a strong reputation for consistently delivering high-quality outcomes for jobseekers and employers. It goes without saying that this role suits someone who thrives on people, pace, purpose, and detail – someone who can turn conversations into outcomes, and outcomes into meaningful impact. What you\'ll be doing Work closely with jobseekers to understand their skills, experience, and career goals, providing tailored support, coaching, and guidance to help them move into meaningful employment Build and maintain strong relationships with local employers, understanding their workforce needs and proactively matching the right people to the right roles Keep systems sharp and up to date – accurately recording all jobseeker and employer interactions and ensuring daily reporting is clear, consistent, and meaningful. Develop and improve systems and processes that strengthen delivery, ensuring data and outcomes are well structured and used to drive better results Work collaboratively as part of a high-energy team, sharing insights, supporting each other, and contributing to strong collective outcomes What we\'re looking for Strong interpersonal and communication skills, with the ability to build rapport and effectively liaise with both jobseekers and employers Excellent problem-solving, negotiation, and on-the-spot thinking skills, with a solutions-oriented and practical approach Demonstrated ability to work independently and as part of a team in a fast-paced environment Confident using CRM systems and digital tools to support engagement, data tracking, and reporting, with a strong comfort in technology and a willingness to learn new systems, improve processes, and help bring better ways of working to life What we can offer Competitive remuneration package A clear 3-year development pathway , designed around performance, impact, and growth, with real opportunities to progress as the organisation expands. We are looking for someone who wants to be part of the journey long-term and grow with us as we scale A supportive, collaborative team culture where people back each other and work closely to achieve outcomes A high-performance environment that balances energy, fun, and authenticity Bi-yearly team retreats to connect, reset, and celebrate impact together The opportunity to be part of a fast-growing organisation where your work directly contributes to meaningful, real-world change #J-18808-Ljbffr