Internal Account Manager

Are you an experienced Trade Sales Specialist ready to step up into Account Management for career progression, better earnings and performance-based incentives? This Internal Account Manager role is your opportunity to back yourself! Based in-branch at CARTERS Petone, you will take ownership of an assigned portfolio of loyal small business trade accounts, driving sales through proactive internal sales activities while delivering excellent customer service and accurate order processing. You will manage your call cycle via phone and email, focusing on your customer portfolio of one to two-man residential building teams across the Wellington region while acting as a key link between customers, Account Managers, Sales Manager and branch operations. You will be self-motivated, results driven and highly organised. You will ensure orders are entering accurately, ensuring timely deliveries to keep your customer's projects running smoothly. You will be heavily involved in the entire sales process collaborating with internal teams around stock availability, delivery times and pricing to ensure customer needs are met and issues resolved in a timely manner. Skills & Experience The ideal candidate will be a natural when it comes to customer service and sales as well as a true hunter. You will also possess the following qualities: Solid planning and organisational skills A proven sales and relationship management track record Highly self-motivated with exceptional work ethic Strong commercial adaptability and agility Solutions-focused Building or trade industry knowledge is advantageous Strong communication skills - Mandarin is a benefit but not essential. What we offer In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. We offer: A competitive base salary plus incentives, laptop & mobile 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance We also pay for your Southern Cross Health Insurance Training, development, coaching and promotional opportunities Supportive, respectful, fun, collaborative, diverse team Buying privileges across all Carters stores #J-18808-Ljbffr