Customer Service Representative- Christchurch

With continued growth nationwide, our close-knit, capable and friendly Christchurch branch is looking for a new Customer Service Representative to join the business. Working as the primary link between our customers and operations team, you will have a welcoming presence and strive to ensure customer needs are met to a high standard. The role encompasses dispatch, booking jobs, updating customer details, and escalating any concerns. No two days are the same in this role, and things move quickly — so we are looking for someone who can adapt, stay calm under pressure, and confidently reprioritise as business needs change. By no means is this a quiet role, and your days won’t go slow. We are looking for someone who has: Resilience and the ability to juggle multiple tasks Proven customer service experience, working collaboratively with our Drivers, Managers and your team to always deliver outstanding service. Intermediate Excel skills and confidence learning and using new systems. Strong attention to detail with accurate data entry skills. Excellent spoken and written English communication skills A good geographical knowledge of Christchurch and the wider Canterbury area Above all, someone who can slide into our diverse, high-energy team with a sense of humour, and make a positive difference. Safety and wellbeing are paramount to us, so our recruitment process involves a Ministry of Justice criminal background check, and a pre-employment medical including drug test. You must be a New Zealand Citizen or Resident to apply for this role. Enviro NZ is focused on making it easier for New Zealanders to shift to a more sustainable way of life. We do this by delivering waste and recycling solutions that make a difference. #J-18808-Ljbffr