Application Support Engineer

Application Support Engineer Competitive salary + 10% superannuation + range of market leading employee benefits Hybrid role + centrally located offices in Britomart + WFH available About the Role Are you passionate about keeping critical systems running smoothly and solving complex technical challenges? We're looking for an Application Support Engineer to join our Finance Systems Services team, supporting the platforms that underpin Westpac's Treasury, Balance Sheet Risk, and Securitisation functions. You'll play a key role in ensuring the reliability, performance, and continuous improvement of a high-performance computing environment that supports some of the bank's most business-critical financial processes. In this role you will: Manage and monitor Control-M batch schedules and workflows to ensure seamless processing and operational reliability. Support and optimise business-critical applications and platform services. Investigate, troubleshoot, and resolve incidents while identifying opportunities for continuous improvement. Support deployments and automation pipelines using Azure DevOps, Bitbucket, and Jenkins. Collaborate with engineers, vendors, and stakeholders to deliver exceptional service outcomes. Support reporting and enhancement activities across Power BI and related platforms. Contribute to platform roadmaps, operational resilience, security, and compliance initiatives. Participate in an on-call roster and occasional planned weekend support activities. What will you bring? Hands‑on experience with Control‑M (or equivalent) for scheduling, monitoring, and managing batch jobs and workflows. Experience supporting enterprise applications within a Microsoft environment and SQL troubleshooting. Strong problem‑solving skills with the ability to investigate and resolve production issues. Experience working with technologies such as SQL, Azure DevOps, Bitbucket, Jenkins, Power BI, Splunk, Dynatrace, PagerDuty or similar tools. Understanding of ITSM practices including Incident, Problem, and Change Management. Experience working within Agile teams and collaborating across technical and business stakeholders. A passion for technology, continuous improvement, and delivering great customer outcomes. Working at Westpac In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including: 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Growth and development – we provide opportunities for development and promote internal mobility Recognition - we recognise and reward our star performers School holiday subsidy - help you balance work and family during school holiday 2 Volunteer days per year Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 15 August 2026 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated. #J-18808-Ljbffr