Job Description
NTT DATA is seeking a seasoned MS Engineer (L3) to provide proactive, high-level support and incident resolution for enterprise clients. You will mentor junior engineers, manage complex tickets, and work across ITIL-aligned processes in a high-velocity environment. The role emphasizes root cause analysis, change and problem management, and effective customer communication while maintaining strict SLA adherence onsite. #J-18808-Ljbffr
