Facilities Manager

Own the day-to-day delivery of facilities and maintenance services across Briscoe Group Lead contractor performance, service delivery and operational issue resolution Make an impact through strong cost control, compliance and continuous improvement We're looking for an experienced Facilities Manager to help keep our store network running safely, efficiently and to a high standard. Reporting to the National Portfolio & Contracts Manager, you'll oversee planned and reactive maintenance, contractor performance and facilities service delivery across Briscoe Group. You'll be a key point of escalation for complex or urgent issues, balancing safety, operational impact, service levels and cost. You'll also provide day-to-day direction and support to our Facilities & Property Coordinator and help drive improvements across our facilities processes and systems. What You'll Be Doing Overseeing planned and reactive maintenance across our store network, facilities and equipment Prioritising and resolving urgent, complex or high-risk facilities issues based on safety, compliance, operational impact and cost Managing contractor performance to ensure work is completed safely, on time, to the right standard and within agreed costs Building strong relationships with stores, support teams, contractors and suppliers to keep work moving and stakeholders informed Monitoring facilities expenditure, budgets and forecasts, while identifying opportunities to improve value and reduce repeat costs Maintaining accurate facilities records, compliance information, workflows and reporting, and identifying practical process improvements Providing day-to-day direction and support to the Facilities & Property Coordinator, including workload prioritisation and follow-through Supporting after-hours facilities incidents, significant emergencies and wider property initiatives where required What You'll Bring You'll be a practical, solutions-focused facilities professional who can confidently manage competing priorities across multiple locations. Ideally, You'll Have 5+ years' experience in facilities management, property maintenance, retail operations, contractor management or a related environment Experience coordinating contractors and maintenance across multiple sites Strong working knowledge of contractor health and safety, compliance, NZ Building Code and BWOF requirements Sound commercial judgement and experience managing facilities costs and budgets Strong communication, stakeholder management and problem-solving skills Confidence using facilities management systems, registers and reporting tools Experience providing day-to-day leadership, coaching or workflow support A Diploma in Property and/or Facilities Management, or equivalent experience About Us You know us! Briscoes Homeware and Rebel Sport are two of New Zealand's most recognised retail brands. As an NZX-listed company and one of New Zealand's leading retailers, we're in an exciting period of growth, investment and transformation. We're an Equal Opportunity Employer, a Platinum Partner of First Foundation, and proud supporters of Cure Kids. Applications Close: 1 September 2026 If you have any questions or need further information please contact Julia Budge, People and Talent Specialist on [email protected] You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality. We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process. #J-18808-Ljbffr