Marketing & Operations Coordinator

Aspire Foods partners with foodservice operators across New Zealand, delivering high-quality foods solutions that help kitchens improve consistency, efficiency and sustainability. Our focus is on practical outcomes for customers supported by strong operational capability and a commitment to reducing food waste. The Opportunity This unique role combines marketing execution with operational exposure. Rather than working solely behind a desk, you will spend time understanding how our products, production processes, logistics, and customer relationships come together to create value. You will play a key role in building brand awareness, supporting sales activity, capturing customer success stories, and strengthening our operational and CSR messaging. This position is ideal for someone who enjoys variety, takes initiative, and wants to develop broad business experience with the potential to grow into future leadership opportunities. Key Responsibilities Marketing & Growth Execution (Approx. 60%) Content & Social Media Plan, create and publish engaging content across LinkedIn and Instagram& Facebook, website. Maintain a rolling content calendar aligned with business priorities Capture photo and video content from kitchens, production environments, customer visits, and product applications Monitor engagement and identify content opportunities Write content that highlights - Product consistency and quality - Sustainability initiatives and waste reduction outcomes - Customer success stories Gather feedback from customers trails and product sampling activities Develop customer testimonials, chef quotes, and case studies Create practical sales support materials for the commercial team Maintain a central library of customer proof points and success stories Sampling & Account Support Coordinate product sampling programs nationally Track sample activity, follow-up actions, and outcomes. Cover Industry events Support sales conversations with product information, preparation guidance, and customer resources Assist with maintaining visibility of the sales and trail pipeline Operations & Business Support (Approx. 40%) Operations & Administration Support Assist with order processing and customer documentation Support production scheduling and coordination activities when required Help manage customer on boarding administration Develop an understanding of supply chain, production, and logistics process Contribute to continuous improvements initiatives across the business CER, Compliance & Reporting Support Assist with tracking sustainability and operational performances metrics, including: - Food waste reduction - Process control improvements Support food safety and compliance documentation Assist in preparing reports and supporting information for larger customer and institutional accounts What Success Looks Like Within your first 90 days, you will have Established and maintained consistent LinkedIn and Instagram, face-book activity Published 20-30 relative foodservice- focused content pieces Produced 3-5 customer case studies, testimonials or success stories Developed a working understanding of Aspire Foods” operations, logistics, and customer journey About You Experience 2-5 years’ experience in marketing , hospitality foodservice, FMCG, operations, or a related field Exposure to customer-facing environments is highly desirable Experience coordinating projects, campaigns, or administrative process. What This Role Is Not To ensure expectations are clear, this role is not: A Graphic designer A paid advertising Specialist A Brand strategist An Influencer Marketing Role This is a hands-on execution and coordination role embedded within the day-today operation of the business. Why Join Aspire Foods? Gain exposure across marketing, sales, operations and customer success Develop a deep understanding of the foodservice industry Work closely with business leadership and influence growth initiatives Build a broad commercial skillset that supports future career progression Be part of a growing business with opportunities for increased responsibility and leadership development. Skills & Experience Highly organised with strong attention to detail Comfortable interacting with chefs, operators, and customers Strong written and verbal communication skills Able to capture basic photo and video content using a smartphone Proactive, practical, and willing to learn Curious about how businesses operation beyond marketing Comfortable working across both office and operational environments #J-18808-Ljbffr