Cyber Incident Coordinator (Level 1)

Join our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people. The National Cyber Security Centre (NCSC) is a part of the Government Communications Security Bureau (GCSB) | Te Tira Tiaki, providing cyber security services to all New Zealanders. Our vision is a New Zealand where good cyber security happens, everywhere, all the time, by everyone. The role In this key role as a Level 1 Incident Coordinator, you will be managing incident response operations through the lifecycle of a cyber‑security incident. You will be part of a close‑knit unit, tasked with effective engagement across industry and the wider organisation, by providing investigative incident response and digital forensic services to victims of malicious cyber activity in New Zealand. Whilst this position is not super technical, you can expect to have a case management approach, offering immediate guidance to victims, with frequent stakeholder engagement. Your work will culminate in the production of high‑quality reports and briefings for the consumption of senior stakeholders and technical specialists. Key responsibilities Production of high‑quality reports and briefings Documenting response options and operational plans Steer the course of an investigation Stakeholder management Cyber incident coordination Maintaining an understanding of the cyber threat environment Who we're looking for As this role acts as the primary point of contact for victim organisations and internal stakeholders, we need someone who is comfortable working collaboratively. Confident written and oral communication skills are essential as you document response options and operational plans and guide the course of an investigation. Excellent communication skills Effective relationship management and stakeholder engagement skills Presentation and public speaking skills, or willingness to learn Analytical skills and an understanding, or willingness to learn, cyber security concepts We are committed to an inclusive and equitable workplace, and strongly encourage applicants from all ethnicities, gender identities & expressions, neurodiversity, sexual orientations, ages, religions and socioeconomic backgrounds to apply. The appointing salary range for this position is $87,048 - $92,851. You must: Have been a NewZeland Citizen for at least 10 years Hold a current NZ Residency Class Visa and ideally have been a citizen of the UK, USA, Canada or Australia for at least 10 years Be eligible to obtain a Top Secret Special (TSS) security clearance Ordinarily, this means you'll have a 15 year checkable background in countriesNZSIS Vetting can make meaningful and reliable checks. Still unsure? Use this online tool to self‑check your eligibility for a TSS security clearance: http://www.protectivesecurity.govt.nz/eligibility-tool The NZIC treats all applications for employment in the strictest confidence and we expect that you maintain a similar level of confidentiality during the recruitment process and throughout your career. We'll provide you with information and tips throughout the recruitment process, but in the meantime check out some of our Security FAQs here The security clearance process | Beyond Ordinary Careers. You can also learn more about our work and understand our areas of focus by reading New Zealand's Security Threat Environment | New Zealand Security Intelligence Service. #J-18808-Ljbffr