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Posted 15 August, 2026

Customer Experience Leader - Strategy & Service Excellence

NZ Safety Blackwoods
Auckland, AUK, NZ Full Time
Reference: ece0ef7ca30baa84

Job Description

NZ Safety Blackwoods seeks an experienced Customer Experience Manager to lead the inbound CX function in the Wiri, Manukau region, shaping strategy and performance across customer care, product support, pricing and delivery. You will coach leaders and drive continuous improvement to enhance customer satisfaction and service excellence. The role offers leadership responsibility, a strong culture of safety and a focus on high-performing teams, with a flexible working policy and on-site parking #J-18808-Ljbffr

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