General Practice Assistant (GPA)

Job purpose The General Practice Assistant will support GPs and the wider practice team by undertaking a combination of routine administrative and appropriately delegated clinical tasks. The role is designed to reduce avoidable workload for clinicians, improve the flow of day-to-day work and help ensure patients receive timely, accurate and well-coordinated care. The postholder will be employed by East Kennet Primary Care Network (PCN) and will work primarily at Old School House Surgery, Great Bedwyn. The full scope of the role is set out in the attached Job Description and Person Specification, which applicants should read carefully before applying. Main responsibilities The postholder will work closely with GPs, nurses, administrative staff and other members of the practice team. Reviewing clinical correspondence and recording relevant information accurately within the patient record Supporting clinical coding, patient recalls, registers and follow-up processes Completing routine factual sections of forms for GP review and signature Assisting clinicians with patient-related administrative tasks and agreed communications Supporting long-term condition review preparation and follow-up activity Undertaking basic clinical observations and procedures, such as blood pressure measurement, urine testing, ECG recording and phlebotomy, once trained and assessed as competent Liaising with patients, carers, healthcare professionals and other services Maintaining accurate, timely and confidential patient records Recognising when a matter requires clinical judgement and escalating it to the appropriate clinician This is a developing role, and the balance of duties may change over time in response to practice needs, service priorities and the postholders training and competencies. Working within the role The postholder will: Work within agreed practice policies, protocols and professional boundaries Undertake only those clinical duties for which they have received appropriate training and competency assessment Seek advice or raise concerns where information is unclear or falls outside the scope of the role Participate in supervision, training, appraisal and ongoing professional development Manage their workload effectively and communicate competing priorities Work collaboratively and supportively with colleagues across the practice and East Kennet PCN Confidentiality and data protection The postholder will have access to confidential information relating to patients, carers, staff and the business of the practice. All information must be handled in accordance with: UK data protection legislation NHS information governance requirements Practice and PCN confidentiality policies Relevant records management and data-sharing procedures Confidential information must only be accessed, used or shared where there is a lawful and legitimate reason to do so. Safeguarding, equality and health and safety The postholder will be expected to: Promote equality, diversity, dignity and respect Treat patients, carers and colleagues fairly and without discrimination Support the safeguarding of children, young people and adults at risk Complete a Disclosure and Barring Service check appropriate to the role Follow health and safety, infection prevention and incident-reporting procedures Report concerns, risks or hazards promptly to the appropriate manager Quality and professional development The postholder will contribute to maintaining high standards of patient care and practice administration by: Taking responsibility for the accuracy and quality of their own work Raising concerns about quality, safety or risk Participating in relevant training and competency assessments Contributing to team discussions, service improvement and shared learning Reflecting on their performance through supervision and appraisal This summary should be read alongside the attached Job Description and Person Specification, which provides the full details of the responsibilities, requirements and boundaries of the post. #J-18808-Ljbffr