Authority Officer

Select how often (in days) to receive an alert: Are you interested in expanding your skills and knowledge in employment relations? Be part of a high performing team within the Employment Relations Authority. Appointing from $70,625 + KiwiSaver + Wellness benefits. Permanent full-time role | Auckland CBD. As an Authority Officer you will provide quality case management, administration, and operational support to the Employment Relations Authority (ERA) members to assist them to carry out their functions efficiently and effectively. We are seeking someone who can hit the ground running and bring maturity of judgement to support and guide team members. You will have a key role in ensuring that files are actively managed, that parties are dealt with respectfully and that members of the ERA are provided with the case management support that they need to progress matters to a determination. Key tasks of the role: Providing administrative support to Authority Members including diary and case management. Building strong working relationships and effective communications with the Authority Members, our clients and team members. Proofreading and checking simple calculations. Strong administration skills with the ability to plan, prioritise and organise your work. Skills and Experience Required Excellent customer service skills with a service delivery mind-set. Strong IT skills in particular Microsoft products, working with databases, proficient in calendar management. Experience in managing a large case or file load both electronic and hardcopy. Ability to react and respond to changing priorities and deadlines. Attention to detail and can follow instructions effectively. A high standard of written and oral communication skills. You must have the legal right to live and work in New Zealand. MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. Māia– Bold and brave Pae Kahurangi – Build our Future Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'. MBIE recognises the partnership founded under TeTiritio Waitangi between Māori and the Crown and is committed to giving effect to TeTiritio Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities. Applications close on 25th August 2026 at 5pm. #J-18808-Ljbffr