Lead Product Manager
We're looking for a Lead Product Manager to join our Product team in this newly created role, leading the strategy and direction for our marketer experience across multiple domains.
Based in Auckland CBD, you'll enjoy WFH days and lots of lovely benefits (more on those below).
Who are we?
- Plexure redefines the customer experience and drives results through personalised mobile marketing and next-generation loyalty programs for household names such as McDonald's
- Our industry-leading customer engagement platform has over 300 million users in 65 countries around the globe
What will you do?
Reporting to the Product Director, you'll lead product management for our Marketer Experience product area, which consists of multiple domains including loyalty, messaging and insights. This will involve translating our broader experience-platform vision into a clear one-to-two-year vision and strategy, while staying close enough to execution to support your team of 3 Product Owners.
Your work will include:
- Setting direction across multiple product domains, and translating that into a strategy your Product Owners can execute against
- Leading, coaching and developing your team, uplifting their capability and supporting their career growth
- Building strong working relationships across product, engineering, architecture, and adoption teams, and engaging directly with senior client stakeholders
- Guiding work from early discovery and scoping through to release, and helping shape priorities for the year ahead
- Keeping marketers at the centre of every product decision, helping lift adoption and the value customers get from our platform
- Contributing to Plexure's broader product direction and championing practice improvements
What are we looking for?
- Experience leading and developing a product team
- A solid product management background working across multiple product domains simultaneously
- Confidence managing relationships with a wide range of stakeholders, including senior leadership
- A track record of balancing longer-term vision and strategy with supporting a team on execution
- Someone open, direct and proactive who genuinely enjoys working in collaborative environments
- Experience working in marketing, martech, loyalty or B2B SaaS environments would be a plus!
What's in it for you?
- Paid wellness days! You'll get 4 each year + a paid day off in the month of your birthday
- Ongoing career development and support - receive ongoing coaching from the Product Director and a $2,000 yearly training budget to use towards upskilling yourself
- Work from home allowance - we'll give you a one-off payment of $1,000 to help you get set up at home, plus staff discounts at PB Tech to help your dollars go further
- Fully paid health insurance for yourself, and discounts for family members (Southern Cross - Wellbeing 2)
- We've got you covered with life insurance and illness or injury income protection too
- Hospitality benefits - enjoy 2x $300 vouchers per year for Sky City's restaurants + a monthly credit at TANK
- Summer hours! If there's nothing pressing left on a Friday arvo, finish up at 1:00pm (December - February)
- Free Udemy subscription - choose from more than 200,000 available courses online
- Mental wellbeing support such as EAP services through Workplace Options
- We arrange a company-wide volunteering day once a year (paid, of course)
- Subsidized parking in the garage of our office building
Why do our employees love working for Plexure?
- "I collaborate with a lot of teams across the business and have gained a lot of exposure to different areas."
- "You get appreciation for the work you do. I receive recognition from my leadership, peers and clients. I feel valued."
- "We are a very diverse team - we have people from all over the world! We work hard but also like to have fun."
