Job Description
Canopy is seeking a Technical Account Specialist to resolve customer support tickets and support system health across Canopy deployments on the West Coast. This role emphasizes technical troubleshooting, issue resolution, and onsite validation related to performance and reliability, not installation. Key responsibilities include triaging tickets, troubleshooting gateways, nodes, connectivity, documenting findings, and collaborating with Engineering, Field Services, and Customer Success. #J-18808-Ljbffr
