Dispatch Coordinator - Building Materials Distribution Centre

A bit about us… Mitre 10 MEGA is New Zealand's number one home improvement retailer - and proud of it. Locally family owned and operated, our Petone, Porirua, Upper Hutt and Wainuiomata stores are growing fast. Behind every great customer experience is a great team, and our Building Materials Distribution Centre plays a huge part in making sure products get where they need to be, safely and on time. We're customer-obsessed, honest, fair, and we work as one team. If you enjoy being organised, solving problems and keeping things running smoothly, you'll fit right in. A bit about the role… Keep deliveries moving and customers happy. We're looking for a proactive Dispatch Coordinator reporting to Dispatch Supervisor to join our Building Materials Distribution Centre. You'll coordinate daily delivery schedules, plan efficient routes and work with drivers, warehouse staff and trade teams to ensure customer orders arrive accurately and on time. This is a hands-on role for someone who enjoys organising moving parts, solving problems quickly and making a visible difference to the customer experience. Responsibilities Coordinate daily delivery schedules and customer orders. Plan efficient routes and maximise vehicle utilisation. Liaise with drivers, warehouse staff and trade teams to ensure on-time dispatch. Ensure orders are accurately picked, processed, documented and dispatched. Monitor deliveries and respond promptly to changes or customer enquiries. Help resolve delivery issues with the appropriate teams. Assist with planning the following days dispatch requirements. Maintain accurate dispatch records and delivery documentation. Maintain a safe, clean and organised work environment. About you… Enjoys organising work and keeping things on track. Has great attention to detail and accuracy Can think on your feet and solve problems quickly Works well independently and as part of a team Communicates confidently with customers and teammates Thrives in a fast-paced environment Is physically fit and comfortable being on your feet Brings a positive, "muck in and help out" attitude Experience in dispatch, logistics, warehousing or coordination is preferable What we offer A supportive, family-owned team culture Stable, full-time hours Ongoing training and development A hands-on, varied role where you make a real impact The chance to grow your career with NZ's leading home improvement retailer Mitre 10 MEGA is an alcohol and drug-free workplace. Successful applicants will be required to complete pre-employment testing. #J-18808-Ljbffr