Front of House / Customer Service Assistant

Cartridge Universe – Richmond, Nelson Full-time | Monday to Friday | 9.00am–5.00pm Cartridge Universe is looking for a friendly, reliable and customer-focused person to join our Richmond team in a full-time front-of-house role. You’ll be the first point of contact for our customers, helping them find the right printer cartridges, stationery and printing solutions while providing professional and helpful service. About the role Your responsibilities will include: Welcoming customers and assisting them in store Understanding customer requirements and recommending suitable products Processing sales and operating the point-of-sale system Answering phone and email enquiries Receiving stock and keeping the store well presented Handling customer orders and follow-ups Providing general administrative and retail support About you We’re looking for someone who is: Friendly, approachable and confident dealing with customers Reliable, organised and able to work independently Comfortable using computers and learning new systems A clear communicator with good attention to detail Professional and well presented Interested in providing excellent customer service Previous retail, sales or customer service experience would be an advantage. Knowledge of printer cartridges or printing products is helpful but not essential. This is a great opportunity to join a locally owned business and become an important part of our friendly team. Hours: Full-time, Monday to Friday, 9.00am–5.00pm Location: Richmond, Nelson Applications close: 21 August 2026 #J-18808-Ljbffr