Administration Manager

This is a unique role that will provide administrative leadership to the CablePrice Sales, Service Contracts, and Warranty administration team. This will entail managing the daily workload of your direct reports, of which there are six, to ensure KPI's, SLA's and goals are met. Our business is exciting and varied, and while the role is based at our Wellington HQ, there will be opportunities to travel to our nationwide branch network and work alongside our international suppliers, adding value in the administration leadership space. Responsibilities include: Supervise and assist the Central Services Group (CSG) Aftersales Administration team. This includes the oversight of manufacturer Warranty and Service Contracts. Manage all sales orders through too invoicing to ensure process quality and accuracy. Provide guidance and direction to your team making clear the objectives and expectations. Driving continuous improvement by reviewing and implementing new processes to improve performance and efficiency. Build and maintain excellent relationships with all stakeholders. Ensure the smooth operation, training and process implementation utilising the Dynamics business management system. Health and Safety Commitment, it is our number one priority here at CablePrice. We look after ourselves and look after each other. If you have the following, we would welcome your application: Previous experience in administrative team management. Effective coaching and leadership skills with the ability to inspire high levels of productivity and quality outcomes from your team. Demonstrates the ability to identify, implement and continually improve business processes and systems. Strong financial and commercial acumen developed through previous experience. Effectively manages time and demonstrates a proactive and disciplined approach to planning and work prioritization. Very highly developed written and oral communication skills. Experience using MS Office 365 products, particularly Excel. In Return, We Offer: A competitive and attractive remuneration package. A strong commitment to employee development and skill enhancement, ensuring continued professional growth. Southern Cross's 'Wellbeing One' plan to all staff as well as discounted premiums for your immediate family. Discounted Fuel card. Boost Employee Benefits Program offers discounts from over 50 of New Zealand's leading brands and stores. Stability within a reputable and well-established company, providing a permanent full-time position with long-term job security. A supportive company culture that values employee contributions and encourages innovative approaches to success. About us CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Tigercat Forestry Equipment, Bell Equipment, HSC Cranes, Montabert and Isuzu Industrial Engines. We are also authorised sales, parts and service dealer for Isuzu Trucks in Wellington. As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments. #J-18808-Ljbffr