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Posted 18 August, 2026

Guest Service Agent: Front Desk Pro with Upsell Focus

IHG Hotels & Resorts
Wellington, WGN, NZ Full Time
Reference: 9656bb52842a7758

Job Description

InterContinental Wellington, part of IHG Hotels & Resorts, is seeking a Guest Service Agent to join our Front Office Team. This role focuses on delivering memorable guest experiences with a warm, professional approach in a luxury hotel setting. You will handle check-ins, reservations, guest requests, and upsell opportunities while maintaining quality service and guest satisfaction. If you have strong communication skills and front office experience, we'd love to hear from you. #J-18808-Ljbffr

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