Posted 18 August, 2026
Accounting CX Specialist - Hybrid, Proactive Advisor
Xero
Napier City, HKB, NZ
Full Time
Reference: aa6339e3f862070f
Job Description
Xero is seeking a Customer Experience Specialist – Accounting in Napier to be the first point of contact for small business owners, bookkeepers, and accountants, ensuring conversations are genuinely helpful through accounting fundamentals. In a hybrid role, you’ll split time between the office and home, handle queries via phone, email and chat, and help customers unlock more value from Xero’s accounting tools while building trust with our customers. #J-18808-Ljbffr