Posted 18 August, 2026
Hybrid Customer Care Specialist -- Fast, Personal Support
nib
Auckland, AUK, NZ
Full Time
Reference: b852e647f5ea6e19
Job Description
nib Group is seeking a customer service representative in its Auckland hub. This role involves delivering fast, accurate end-to-end service to members and advisers, resolving enquiries, and completing policy servicing with a customer-first approach. You will join a high-energy, collaborative team with comprehensive training, transitioning to a flexible mix of in-office and work-from-home days after training, and KPIs shaping day-to-day priorities. #J-18808-Ljbffr