Senior Product Lead - CRE

Auckland/Wellington based, 24-month Fixed-termopportunity Staff banking discounts, flexible working options, additional wellbeing leave and more! Key role within our Digital & Technology Team! Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. We’re on a mission to modernise how we connect with our customers, and this role sits right at the heart of it. As a Senior Product Lead within our Team Experience domain, you’ll play a key role in shaping our Customer Relationship Ecosystem, centred around our Salesforce CRM platform. You’ll be working with a mix of local and offshore teams from Architecture and Engineering to BAs and UX. This includes close collaboration with our Manila-based teams and occasional travel to Manila to build strong relationships, align on delivery, and strengthen the effectiveness of the squad. Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters. Key skills and experience we’re looking for: Proven experience as a Product Owner or similar working in complex digital or platform environments Strong understanding of CRM platforms, ideally Salesforce, including how to leverage platform capability to solve business problems Demonstrated ability to lead and coach cross-functional squads in an agile environment Strong stakeholder management skills, with the ability to influence across senior business and technology leaders Experience shaping product roadmaps, managing backlogs, and driving prioritisation aligned to business outcomes Ability to connect strategy to execution, translating vision into clear, actionable delivery Experience working with distributed or offshore teams, with the ability to build alignment and trust Ability to translate complex business needs into clear, actionable user stories. Confidence facilitating stand-ups, sprint planning, retrospectives, and reviews. Bonus: Salesforce implementation experience, preferably with Financial Services Cloud, Marketing Cloud and/or Data 360 Experience working in banking, financial services, or other highly regulated environments Exposure to large-scale CRM transformation programmes Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter. We want you to get the most out of work and life, so you will have the option to explore flexible working arrangements that suit both your needs and ours. We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work. Our great range of benefits include health and life cover, discounted banking, insurance products and an incredible package for new parents. We are proud to be a certified B Corporation, a Pride Pledge partner and we are the first bank in Aotearoa to get the Gender Tick. We are also an accredited Living Wage employer. Please note: Due to a high volume of applications, there may be a delay in our response. Thank you for your patience. Applications close Monday 31st August. At Kiwibank we are all about making Kiwi better off. #J-18808-Ljbffr