IT Commercial Manager

Help shape the future of IT vendor performance, commercial governance, and technology contract management. Introducing Augment Resources Augment Resources provides Procurement and Supply Chain interim, permanent and consulting resources for Private Industry, the Public Sector and Defence. We support and inspire our team of practitioners to create amazing outcomes for our clients. We are an award-winning, people-first professional services firm operating in Australia, New Zealand and Canada. The Opportunity A nationally significant public sector organisation is investing in the maturity of its technology vendor and commercial management capability and is seeking an experienced IT Commercial Manager to help lead that journey. This is a newly created permanent position within a newly established team, offering the opportunity to build capability, introduce governance, and drive real commercial value across a diverse portfolio of technology suppliers. This is not a procurement or sourcing role. Instead, you will focus on the post-award lifecycle, ensuring technology vendors deliver against their contractual commitments, commercial benefits are realised, costs are optimised, and supplier performance is actively managed. If you enjoy creating order from complexity, influencing stakeholders, and improving commercial outcomes through strong contract and vendor management, this could be the perfect next step. What You’ll Be Doing Commercial Contract Management Review and analyse a portfolio of IT supplier agreements. Develop contract summaries covering scope, obligations, KPIs, renewal dates, pricing mechanisms and commercial risks. Identify opportunities to strengthen commercial outcomes and contractual compliance. Manage renewals, extensions, variations and contract lifecycle activities. Supplier Performance & Governance Establish and enhance supplier governance frameworks. Monitor vendor performance against KPIs, SLAs and contractual obligations. Lead vendor review meetings and performance improvement initiatives. Build trusted relationships with suppliers while holding them accountable for outcomes. Commercial Insights & Value Realisation Partner closely with Finance and Technology teams to analyse spend and identify cost optimisation opportunities. Support benefits realisation across key technology investments. Improve visibility of commercial commitments, supplier performance and risk exposure. Develop meaningful reporting and decision-ready commercial insights for leadership. Strategic Commercial Support Provide commercial input into technology planning, roadmaps and investment discussions. Help shape a more mature commercial operating model across the technology function. Drive best-practice contract and vendor management disciplines across the organisation. What We’re Looking For Strong experience managing technology vendor contracts in a complex environment. Commercial acumen with the ability to balance cost, value, risk and service outcomes. Experience improving supplier performance and managing strategic vendor relationships. Strong analytical capability and the ability to translate data into practical recommendations. Excellent stakeholder engagement and influencing skills. Confidence working in environments where processes and governance frameworks are still evolving. The ability to communicate effectively across both technical and commercial audiences. Why You’ll Love This Role Newly created role with the opportunity to make your mark. Significant autonomy and ownership. High-profile technology environment. Opportunity to drive measurable commercial outcomes. Work with senior stakeholders across business and technology. Flexible and hybrid working arrangements. Strong focus on continuous improvement and innovation. About Us Augment Resources was formed by a team of specialist recruiters and procurement & supply chain practitioners setting out to deliver a unique customer service offering to both clients and practitioners alike: By practitioners, for practitioners. Christian Dally Talent Partner | Augment Resources +64 27 319 4848 [email protected] Please note: Candidates must have an existing right to work in New Zealand and be able to complete any required pre-employment and background checks before commencement. #J-18808-Ljbffr