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Posted 19 August, 2026

People-First ICT Service Desk Analyst (Level 1)

Oceania
Auckland, AUK, NZ Full Time
Reference: 02bc01dbafc167a0

Job Description

Oceania NZ is seeking an ICT Service Desk Analyst to be the first point of contact for our teams nationwide, delivering Level 1 support across a wide range of technology and business applications. You’ll troubleshoot issues, resolve incidents, support new starters, manage service requests, and keep colleagues connected. This role emphasizes creating positive experiences, clear communication, and ownership from log-in to resolution. #J-18808-Ljbffr

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