Job Description
Xero is seeking a Customer Experience Specialist to join our Melio-supported CX team in New Zealand. You will be a brand ambassador, delivering high-quality support across phone, email, and live chat, and maintaining records in Salesforce and Zendesk. You will help customers unlock value from Xero's features, work with cross‑functional teams, and thrive in a service-led environment with a growth mindset. Expect Tue-Sat shifts, including some public holidays, with start mid-October 2026. #J-18808-Ljbffr
