Job Description
Alloy is seeking a Technical Support Engineer 2 to triage, clarify issues, and craft high-quality handoffs for senior engineers. You will resolve straightforward tickets using Zendesk, gather essential context, and communicate effectively with customers. This role emphasizes customer interaction, strong technical curiosity, and the ability to turn ambiguous intake into actionable steps. Flexible hybrid work options with PST hours are available. #J-18808-Ljbffr
